Support for our members
If you’re an AXA Health member and 18+, you can call our 24/7 health support line on 0800 003 004 and talk to a healthcare professional at any time of the day or night.
The 24/7 health support line cannot respond to emergencies. If you need an urgent response or have a medical emergency, please call 111/999 or go to A&E. Our health professionals don’t diagnose or prescribe, and don’t replace your GP.
The 24/7 health support line is unable to provide counselling or therapy services but can provide health information from a qualified health professional, and signpost support services that may be available to you.