AXA Health

Support for the whole family

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How AXA Health supports families

Support for the whole family

At AXA Health, we put health first – and we know nothing matters more than your family’s health. That’s why we offer health insurance to three generations of family members – your parents and children, and grandparents and grandchildren too.

Our family plan gives you the reassurance of knowing your family can get fast access to private healthcare.

Here are some of the things we offer to support you and your family with the AXA Health Plan:

Cover you can adapt to fit each member of your family. You can choose different cover for each person on your plan, so you’re only paying for the options you’ve chosen¹. For example, you might decide some family members don’t need the Cancer care option, even if you’ve chosen it for yourself. With our family cover, everyone’s covered on the same plan, so there’s only one payment and one renewal date.
Cover for family members at different addresses. If your teen leaves home to go to university or college, or you want to cover grandparents, they can still be on your membership. So that gives you the reassurance of knowing they’ve got access to an online GP service, or fast access to private healthcare, when they need it.
Appointments made easy. Speak with a GP via video or phone, day or night 365 days a year. Other registered practitioners are also available from 8am to 10pm².
Support available 24/7. If you have a question or concern, call 0800 003 004 to speak to qualified, experienced nurses day or night with our 24/7 health support line³.
Mental health support too. Chat a worry through confidentially with one of our mental health counsellors on our 24/7 mental health support line – it’s a safe space to speak about how you’re feeling. Our qualified and experienced team can provide information and signpost to further support⁴.
Reliable health information on our Staying Healthy hubs. Articles, guides and videos on a variety of important health and wellbeing topics, all created with our health professionals.

^{1 . Subject to conditions. Pre-existing conditions may make some options unavailable.}
^{2 . Subject to appointment availability.}
^{3 . The 24/7 health support line is available to AXA Health members who are 18+. It cannot respond to emergencies. If you need an urgent response or have a medical emergency, please call 111/999 or go to A&E. Our health professionals don’t diagnose or prescribe, and don’t replace your GP.}
^{4. The mental health support line is available for AXA Health Plan members. This is not an advisory service and isn’t a replacement for medical advice provided by your GP or specialist. It cannot respond to emergencies. If you need an urgent response or have a medical emergency, please call 111/999 or attend A&E.}

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How can we help?

Support for the whole family

Want to add a family member?

Call us on 0800 169 7593 and we can chat through your options.

Not yet a member?

Get a quote for family health insurance
or call 0800 169 7593. We have different cover options for you to choose from.

Get a quote

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The 2am Club
from AXA Health

A space for the thoughts and worries that stay with us – from looking after yourself and your family, to the things you find yourself thinking about at night.

When it comes to your health, or the health of the people you care about, what’s been on your mind? We'd love to hear from you.

Share your thoughts in the comments on our social channels. Or if you'd prefer to keep things private, please send us a direct message.

What you share will help us understand what worries you may be carrying and help shape what content we create next - so it's as useful as possible.

> Facebook

> Instagram

#The2amClub #CoverThatCares #FamilyHealth

Please note: The 2am Club isn’t a medical advice or individual health-question service, and we won’t be able to respond to every message.

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AXA Health is a trading name of AXA PPP healthcare Limited. Registered Office: 20 Gracechurch Street, London EC3V 0BG. Registered in England and Wales No. 3148119.
AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Write to us at:
AXA Health, International House, Forest Road, Tunbridge Wells, Kent TN2 5FE. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit https://www.axahealth.co.uk/axahealthplan/aboutaxahealth.